Does Andock cost anything?

No. Andock is free and needs no card.

Which password does Infomaniak mail need?

Infomaniak mail needs a password you create for one device in the Infomaniak Manager, under "Devices" for your address. Your Infomaniak account password does not work. Infomaniak shows the new password only once, so paste it into the Andock dashboard straight away.

Can I create the Infomaniak password in the Mail web app?

Yes. In the Infomaniak Mail web app, click "⋮" next to your address, then "Address settings", "Manage password" and "Add a device". Your Infomaniak account needs the right to manage devices.

How do I remove Andock's access to my Infomaniak mailbox?

Disconnect the "Andock" device at Infomaniak: in the Mail web app it is under "Settings" › "Devices". After that, Andock can no longer sign in to Infomaniak with that password. You can also disconnect the mailbox in your dashboard.

Why does Andock use port 465 for Infomaniak?

Infomaniak recommends port 587 with STARTTLS for sending and accepts port 465 with SSL/TLS as an alternative. For Infomaniak, Andock uses mail.infomaniak.com in both directions: port 993 for incoming mail and port 465 for sending.

Can my assistant send mail without asking me?

No. Replies are saved as drafts in your Drafts folder first. Nothing is sent until you approve it in Andock.

Connect Infomaniak email to Claude and ChatGPT

Claude and ChatGPT can't reach an Infomaniak mailbox on their own. Andock connects it: enter your email address and a mail password on andock.app, then add your Andock address to Claude or ChatGPT. Infomaniak wants a password you create under "Devices" in the Manager. Your account password won't work. Andock is free.

Updated 12 November 2026 · Works with Claude, ChatGPT

Infomaniak gives every mail program its own password. You create it per device, it has at least 16 characters, and Infomaniak shows it only once. It is unrelated to the password of your Infomaniak account. One server, mail.infomaniak.com, handles both incoming and outgoing mail.

Steps

Sign in to the Infomaniak Manager, click "Mail Service", then your domain and your email address.
On the "Devices" tab, click "Add a device", choose "No user" and name the device "Andock". Infomaniak now shows the new password.
Copy the password right away. Infomaniak won't display it again.
Create a free account at andock.app and enter your Infomaniak address and the new password. Andock checks the login right away.
If Andock asks for the servers, enter mail.infomaniak.com for both incoming and outgoing mail under "Enter the servers yourself".
Copy the Andock address from your dashboard. In Claude: "Customize" › "Connectors" › "+" › "Add custom connector". In ChatGPT: "Settings" › "Apps & Connectors", turn on "Developer mode" under "Advanced", then "Create". Name it "Andock" and paste the Andock address as the URL.
Sign in with your Andock account and ask: "Which quotes from this week are still waiting for an answer?"

Server settings

	Server	Port	Encryption
Incoming (IMAP)	`mail.infomaniak.com`	993	SSL/TLS
Outgoing (SMTP)	`mail.infomaniak.com`	465	SSL/TLS

User name: Full email address
App password needed: Yes
Note: Use a mail password you create in the Infomaniak Manager under "Devices" with "Add a device". Your Infomaniak account password does not work for mail.
Source: Official help Infomaniak
Last checked: 12 November 2026 · Checked against the provider’s official help.

Common errors

Infomaniak rejects the login although the password is right.: Infomaniak mail does not accept your Infomaniak account password. In the Manager, open your address, go to the "Devices" tab, click "Add a device" and enter that new password in your dashboard.
You lost the Infomaniak mail password before you saved it.: Infomaniak shows a mail password only once. On the "Devices" tab, open the "⋮" menu next to the device and pick "Change password". Then connect the mailbox in your dashboard again with the new one.
Your Infomaniak password contains a "$" and the login fails.: Infomaniak's help says to pay particular attention to the special character "$". Paste the password from Infomaniak instead of typing it. If that still fails, create a new one with "Change password".
A new Infomaniak address won't log in.: Check in the Manager under "Mail Service" that the address really exists there. Infomaniak's help lists this as a point to check when a login fails. Then add a device for that address.

What you can ask

Which clients haven't replied to the quote I sent last week?
Find the invoices in my Infomaniak mailbox from this month that are still unpaid.
Draft a reply to Ms Meier: the quote for the new website arrives on Monday.

Questions

Does Andock cost anything?: No. Andock is free and needs no card.
Which password does Infomaniak mail need?: Infomaniak mail needs a password you create for one device in the Infomaniak Manager, under "Devices" for your address. Your Infomaniak account password does not work. Infomaniak shows the new password only once, so paste it into the Andock dashboard straight away.
Can I create the Infomaniak password in the Mail web app?: Yes. In the Infomaniak Mail web app, click "⋮" next to your address, then "Address settings", "Manage password" and "Add a device". Your Infomaniak account needs the right to manage devices.
How do I remove Andock's access to my Infomaniak mailbox?: Disconnect the "Andock" device at Infomaniak: in the Mail web app it is under "Settings" › "Devices". After that, Andock can no longer sign in to Infomaniak with that password. You can also disconnect the mailbox in your dashboard.
Why does Andock use port 465 for Infomaniak?: Infomaniak recommends port 587 with STARTTLS for sending and accepts port 465 with SSL/TLS as an alternative. For Infomaniak, Andock uses mail.infomaniak.com in both directions: port 993 for incoming mail and port 465 for sending.
Can my assistant send mail without asking me?: No. Replies are saved as drafts in your Drafts folder first. Nothing is sent until you approve it in Andock.

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